Ethiopian Airlines Lagos Office: Full Guide to Services, Location, and Contact


If you are traveling to or from Nigeria with Ethiopian Airlines, the Ethiopian Airlines Lagos office is your key resource for assistance. Whether you need help with booking, baggage, rescheduling, or travel documents, the Lagos office is equipped to handle a wide range of services for passengers.

This guide provides all the important details about the Ethiopian Airlines Lagos office, including address, contact information, services offered, and more.

Location of Ethiopian Airlines Lagos Office

The Ethiopian Airlines Lagos office is commonly located within or near Murtala Muhammed International Airport in Lagos, Nigeria. This location offers convenience for passengers who are departing from or arriving in Lagos.

Address (subject to updates):
Ethiopian Airlines
Murtala Muhammed International Airport
Ikeja, Lagos, Nigeria

It is advisable to call ahead or check the official website for the most up-to-date location and office hours.

Contact Information

To get assistance from the Ethiopian Airlines Lagos office, use the following contact methods:

Passengers are encouraged to call or email the Lagos office for help with flight changes, new bookings, or any travel-related issues.

Services Offered at Ethiopian Airlines Lagos Office

The Ethiopian Airlines Lagos office provides a range of passenger services that are designed to support travelers before and after their flights. These services include:

1. Flight Booking and Ticketing

Passengers can book new tickets or make changes to existing reservations. The office supports domestic, regional, and international flight bookings.

2. Flight Rescheduling and Cancellation

If travel plans change, the Lagos office can assist with rescheduling flights, processing cancellations, and providing information on refund policies.

3. Baggage Assistance

Get detailed information about checked and carry-on baggage allowances, excess baggage charges, and assistance with delayed or lost baggage.

4. Visa and Travel Advisory

The office offers guidance on travel documents, visa requirements, and health regulations relevant to your destination, including transit policies via Addis Ababa.

5. Loyalty Program Support

Travelers can register for ShebaMiles, Ethiopian Airlines’ frequent flyer program, or get assistance with miles redemption, status updates, and related benefits.

6. Special Assistance

Passengers requiring support for unaccompanied minors, elderly travelers, or those with disabilities can make arrangements through the Lagos office.

7. Group and Corporate Travel

The Lagos office handles group bookings and corporate travel requests, offering customized itineraries and potential discounts for large parties.

Why Visit the Ethiopian Airlines Lagos Office

While most services are available online, the Ethiopian Airlines Lagos office provides the advantage of in-person support. It is especially useful for passengers who prefer to make payments in local currency, need clarification on travel policies, or require urgent assistance.

Visiting the office ensures quick resolution of travel issues and a clear understanding of Ethiopian Airlines policies, especially for international routes.

About Ethiopian Airlines

Ethiopian Airlines is the national carrier of Ethiopia and one of the largest and most reliable airlines in Africa. It operates flights to over 120 destinations across Africa, Europe, Asia, the Middle East, and the Americas.

From Lagos, Ethiopian Airlines offers direct flights to Addis Ababa, with connections to major global cities such as Dubai, London, Toronto, Nairobi, Johannesburg, and Beijing.

Passengers flying from Nigeria benefit from competitive fares, extensive route options, and reliable service.

Travel Tips for Passengers in Lagos

  • Visit the office during working hours for quicker service.

  • Carry a valid ID and booking reference for assistance.

  • Confirm your flight details 24–48 hours before departure.

  • Arrive at the airport early, especially for international flights.

  • Check travel and entry requirements for your destination, including health protocols.

Conclusion

The Ethiopian Airlines Lagos office is an important point of contact for travelers flying from Nigeria. It provides reliable support for bookings, flight management, and travel assistance. Whether you are planning a business trip, visiting family abroad, or connecting through Addis Ababa, the Lagos office ensures that your journey with Ethiopian Airlines is well-organized and stress-free.

For complete flight support, document guidance, and professional assistance, visit or contact the Ethiopian Airlines Lagos office and make your travel experience more convenient.

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